Hospitality Management



This community includes graduate theses completed by The Collins College of Hospitality Management students.


The Collins College of Hospitality Management
California State Polytechnic University, Pomona
3801 West Temple Avenue, Pomona CA 91768
Phone: 909-869-2275
Email: broncoscholar@cpp.edu


All items in Bronco Scholar are protected by original copyright, with all rights reserved, unless otherwise indicated.

Recent Submissions

  • Owens, Philip (California State Polytechnic University, Pomona, 2019-10-03)
    The global hospitality and tourism industry is successful because of the draw it has to entice individuals and organizations to its unique locations and services. Hospitality industry professionals continuously look for ...
  • Oakley, Kristen (California State Polytechnic University, Pomona, 2019-10-03)
    The current development of the virtual reality market is driven by the continuous digitization advancements in the technology. An increasing number of theme parks have incorporated VR technology as an innovative way to ...
  • Jassel, Tiffany (California State Polytechnic University, Pomona, 2019-08-20)
    Retention rates within the hospitality and tourism industry are historically lower than many other job segments, and as a result, turnover rates are much higher. Due to the overwhelming costs of employee separation and ...
  • Patel, Priya (California State Polytechnic University, Pomona, 2019-08-15)
    The tourism and travel industry around the world has sustained many declines in outbound travelers, however, the current trends have shown consistent and steady increases. Recent tourism and travel statistics reflect an ...
  • Ho, Nikki (California State Polytechnic University, Pomona, 2019-02-25)
    Worker and manager’s cooperative relationship is essential to daily operation to a union hotel, yet our understanding of union relationship of shop steward-employee-manager cooperative behavior remains unclear. This study ...